Interested in obtaining a remote position to utilize my abilities, expertise, and skills.
Excellent attention to detail, proficient with Microsoft Office products, Adobe, Microsoft Navision and Dynamics accounting programs, QuickBooks. Background in various fields such as clerical, information technology, and teaching. Quick and proficient with 10-key and typing speed – error-free. Thirty-plus years of customer service experience.
2013 to present | At home due to disability
Life Skills Instructor | Woodrow Wilson Rehabilitation, Fishersville, VA | 2010 to 2012
Taught life skills to clients, maintained client files, helped clients to identify challenges and set goals Prepared Reports
Database Administrator | TSSI, Harrisonburg, VA| 2005 to 2007
Maintained backups, monitored network performance and provided statistical reports, Wrote user manuals for accounting program Navision and taught users. Worked with the marketing team to maintain a web-based company product catalog including writing descriptions of the product and working with graphics. Top Secret Security Clearance.
Database Administrator | Conmat Group, Harrisonburg, VA | 2002 to 2007
Maintained backups, monitored network performance and provided statistical reports, Wrote user manuals for accounting program Navision and taught users. Provided documentation on start-up, shut down and higher-level troubleshooting.
Customer Service Representative – Fairfield Language – Harrisonburg, VA
Sales and Service – Dominion Computer Systems, Inc. – Harrisonburg, VA
Student Accounting CSR– James Madison University – Harrisonburg, VA
Telecommunications CSR – James Madison University – Harrisonburg, VA
Data and Maintenance Clerk- Marshall’s – Bridgewater, VA
Cashier and Salesclerk – Rockingham Coop Farm Bureau – Harrisonburg, VA
Office Clerk – Virginia Employment Commission – Harrisonburg, VA
Ongoing educational classes to present|Udemy.com, Open Learn University, and others
Information Technology | 2007 | Blue Ridge Community College, Weyers Cave, VA
GED|1980|Rockingham County Public Schools, Harrisonburg, VA
Telephone: 1-(540) 241-8325
More information available upon request